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Walter Taylor — A Wattlestone Company

Insights · 28 July 2026 · 5 min read

How we work with commercial agents

A buyer who values agent relationships, pays agreed fees without fuss, and closes with funded certainty is worth having in your contacts. Here is exactly how we operate.

By Andrew Northcott

Most of what gets written about "working with buyers" is vague to the point of being useless to a working agent. So let me be direct about how Walter Taylor operates with the agents and brokers who introduce us to opportunities. You deserve to know what you’re dealing with before you spend a minute of relationship capital, so this is our charter laid out plainly — what we do, what we don’t, and why.

The short version: we are a permanent-hold owner of single-tenant industrial property in South-East Queensland. We buy with our own capital and we keep what we buy. We are not a trading house, and we are not building a direct-to-vendor acquisition team. That structural fact is the reason an introduction to us is safe to make.

Why we want agents in the deal, not out of it

If you bring us an opportunity that leads to a transaction, you get paid. That isn’t a complicated position, but it bears saying plainly because plenty of buyers behave otherwise. We do not run an in-house team chasing direct-to-vendor relationships to engineer the agent out of the picture. We are not built that way and have no interest in operating that way.

There’s a simple commercial logic to it, too. Agents who know their patch bring us assets we would never have surfaced ourselves — the owner-occupier quietly weighing a capital release, the offshore holder reassessing a single asset, the vendor who wants a quiet conversation before any campaign. That flow is valuable to us precisely because it’s relationship-led. Burning the relationship to save a fee would be a spectacularly short-sighted trade, and we don’t make it.

Your relationship with your client is yours. We work alongside you, not around you. That is the whole basis of the arrangement.

Agreed fees, paid without fuss

Before we engage on any introduced opportunity, we agree your fee in writing. When the deal settles, we pay it. There is no renegotiation at the eleventh hour, no re-litigating of what was agreed once leverage has shifted, and no mysterious delay in payment after settlement.

If you’ve worked with buyers who treat the fee as the opening position in a second negotiation, you’ll understand why this matters. The agents who deal with us more than once tend to come back, and when I ask why, the answer is usually the same: the administrative side of the relationship is clean. The number we shook hands on is the number that lands. That predictability is worth a great deal when you’re deciding where to take your next introduction.

Settling the fee in writing up front also protects you if a deal takes an unexpected turn. Transactions evolve — terms shift, timelines move, parties get added — and an undocumented arrangement is exactly where an agent’s entitlement quietly gets eroded. We’d rather remove that risk at the outset than have it become a point of friction later, because a fee dispute at the end sours a relationship we want to keep.

Discretion where it matters

Many of the opportunities that suit us best involve a vendor who isn’t yet ready to go public with a sale — an owner testing the idea, a business mid-succession, a tenant relationship that a marketed campaign could unsettle. We understand how sensitive that situation is, and we treat it accordingly.

We do not share vendor information. We do not approach your client independently. And we do not treat an introduction as a side door into a relationship that should stay with you. Vendor details sit with a very small group of people on our side and go no further. If a deal does not proceed, that is genuinely the end of it — no follow-up to your client behind your back, no quiet note in a file to circle back later.

What "we close" actually means

We are funded. We do not enter a deal needing to line up equity or arrange finance from scratch once the asset is under contract. When we say we’re proceeding, we proceed — and we can move to a clear view quickly because we know our own criteria and underwrite in-house rather than sending every decision to an external committee.

For you, that certainty is the difference between an introduction that builds your standing with a client and one that quietly costs you. A buyer who falls over at the finance stage after the vendor has turned down other offers doesn’t just lose a deal — they make you look as though you brought the wrong party to the table. Dealing with a funded, decisive counterparty removes that risk from your side of the ledger.

Where we’re a fit — and where we’re honestly not

We’re a fit for single-tenant industrial in South-East Queensland with a tenant who intends to stay: sale and leaseback, build-to-suit, and direct acquisition of investment-grade assets. We’re not the right home for multi-tenanted parks, strata, retail or office, and we won’t waste your time pretending otherwise.

If you’re unsure whether something sits inside our brief, the cheapest thing you can do is ask before you invest effort. A two-minute conversation either opens a clear runway or saves you the work — both are useful outcomes for an agent managing a full pipeline.

The bottom line

The point of all this is simple: an introduction to us should make you look good to your client and be easy on you. Funded certainty, an agreed fee paid cleanly, real discretion, and a counterparty who respects that the relationship is yours. That’s the standard we hold ourselves to, and you’re welcome to hold us to it.

Our full agent charter is on the site. If you’d like to talk through what we’re actively seeking, I’m a direct conversation away — no obligation, and no pressure to have a live deal in hand before you reach out.

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Tell us your requirement

Talk to us directly about the premises your business needs — to outgrow, to free up capital, or to have built. One conversation with the people who decide.

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We work with agents. If you’re an agent with a tenant requirement you can’t place or an off-market opportunity, bring it to us.